Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Austin Shockley

Austin Shockley

May 1, 2026

5  out of  5
rating by Austin Shockley
"Amber was really great and very helpful with getting me set up with my insurance"
Profile photo of Kaitlyn Samford

Kaitlyn Samford

May 1, 2026

5  out of  5
rating by Kaitlyn Samford
"Amber is super amazing she has helped our family out a whole lot! She is very patient and understanding and very helpful."
Profile photo of Jean Warneke

Jean Warneke

May 1, 2026

5  out of  5
rating by Jean Warneke
"StacY was very quick in responding and helping us with a reasonably price short term policy for a car."
Profile photo of Cassie Winters

Cassie Winters

May 1, 2026

5  out of  5
rating by Cassie Winters
"I'm very happy with my vehicle policy"
We responded:
"I am so happy that you are happy Cassie! Thank you for your kind words and for allowing my Team and I to serve you! We strive to deliver quality advice and experiences and TOUCHDOWN in your case! I am blessed and proud of my Awesome Team and how hard they work to serve our valuable Customers like yourself! Thank you for taking time to share your thoughts and thank you for your business from Ted and his Awesome Team! "
Profile photo of Bethany Hanna

Bethany Hanna

April 30, 2026

5  out of  5
rating by Bethany Hanna
"Christin and the Ted Heaton team always provide such excellent care! Always able to explain clearly and make sure you’re getting the coverage you need!"
We responded:
"Hi Bethany! It's Ted here thanking you for allowing my Team and I to serve you and thanking you for your review! I love how you describe your relationship with Christin because she does EXACTLY what you state! She is one of the best and I am so very thankful for her efforts! I am blessed that my entire Office Team believes in delivering the promises we make to our customers. They make me proud! Thank you again for your business and your kind words! Let me know how I can personally assist you! Thanks from Ted and his Awesome Team"
Profile photo of lonnie punch

lonnie punch

April 30, 2026

5  out of  5
rating by lonnie punch
"I have been with this office for awhile now and everyone up there is outstanding and wonderful with assisting u in ur matter but I have been dealing with Xochitl Banda with assisting me on one of my ordeal and just been wondering with keeping me updated and working on my situation like its her own very much appreciated.... I will highly recommend u give them a chance because price is one thing but excellence is far more greater...."
We responded:
"Xochitl Rocks and thank you Lonnie for pointing this out to the world! She delivers timely, accurate, helpful and meaningful advice and coverage recommendations every day! She is great! I am thankful to have an office full of other Awesome Team Members just like her that pour their hearts into what they do every day! They are Awesome! I am blessed to have them and wonderful Customers like you Lonnie! Thank you again from Ted and his Awesome Team!"
Profile photo of Ray Stevens

Ray Stevens

April 30, 2026

5  out of  5
rating by Ray Stevens
"I am a local Contractor who has completed many projects for Ted Heaton's clients over the years. It has been a pleasure working with Gina, his claims specialist. She's very knowledgeable about the claims process. Gina has been very helpful in making sure the claim is processed correctly with the customer's satisfaction the main priority. She is by far the best claims representative thay I have come across throughout the years."
We responded:
"RAY, You ARE a GREAT LOCAL CONTRACTOR and I love how much assistance you have provided to my many customers over the years (many years) and how responsive you are to helping people at the time they need help! Thank you Thank you Thank you! Thank you for heaping praise on Gina as well. I would be lost without her tremendous efforts to please and so would our customers! She is truly a gift to us all! My other Team Members also deliver quality advice and assistance as well! I am a proud, proud Boss to have such a great Team! Thank you for pointing that out and know we will continue to refer customers to you and your company because YA'LL DO A GREAT JOB TOO! "
Profile photo of Arnold C

Arnold C

April 30, 2026

5  out of  5
rating by Arnold C
"Stephanie was awesome and was able to help me get coverage for an imported car from Japan that GEICO refused to cover. I got an amazing premium for my two cars and will definitely be staying with State Farm!"
We responded:
"Well the Good Team wins another battle! I love seeing reviews like this because my Team deserves the world to know how hard they work for our customers! They deliver quality service, assistance and relief every day! You can see from the other reviews that Stephanie has that she is truly a Gem of a Team Member! She delivers, she delivers, she delivers and she deserves the praise that she receives! In fact, my entire Team continues to provide quality advice and protection! They are Awesome! Thank you Arnold and let me know how I can ever assist you! Thanks from Ted and his Awesome Team!"
Profile photo of Ashley Ballew

Ashley Ballew

April 30, 2026

5  out of  5
rating by Ashley Ballew
"Stephanie Graciano at Todd Heatom III has been very helpful with the many transitions I have had for the last 15 years. Her and the team’s customer service is unparalleled. As a life insurance customer, I’m not only worried about the customer service for me, but for my husband/beneficiary, and I feel very secure with them having this responsibility!"
We responded:
"WOW ASHLEY! Your kind words mean so much to my Awesome Team and I and speak volumes for the world to see! Thank you for allowing us to serve you and thank you for your kind words! I am so thankful for STEPHANIE and her caring approach to assisting customers. She is truly one of the best of the best! I am thankful for all of my Awesome Team and how well they work with and help our customers! Truly Blessed I am! Thank you again for your business, your kind words and your time from Ted and his Awesome Team!"
Profile photo of ikemanreed

ikemanreed

April 30, 2026

5  out of  5
rating by ikemanreed
"Tom is great. He is so knowledgeable and good to talk to he can save a lot of money on rates and life insurance!"
We responded:
"Tom IS Great! He is thorough, helpful, informative and creative! He is a tremendous asset to my other Team Members and our great Customers! IN fact, my entire Team delivers quality advice and alternatives in working with our customers. I am a proud Boss and a Thankful Boss! I could not ask for more than what they deliver every day! Thank you again for your business and your kind review from TEd and his Awesome Team!"
Profile photo of Mindy Istre

Mindy Istre

April 29, 2026

5  out of  5
rating by Mindy Istre
"I had a great experience. My agent Amber found the best possible deal for my needs. 10/10 would recommend!"
We responded:
"Hi Mindy! Ted here beaming with pride that you are so very pleased with your experience with Amber! Amber Rocks! She works so hard at taking care of our customers needs every day with every call! She and my other Team are simply Awesome and so very helpful! They are what I would want from my insurance agency! Thank you again and look forward to a long relationship! Thanks from Ted and his Awesome TEam!"
Profile photo of Alex Murphy

Alex Murphy

April 29, 2026

5  out of  5
rating by Alex Murphy
"Had an easy and professional experience getting insurance through Ted! Helped me get new insurance within 20 minutes!"
We responded:
"Yes we did Alex and we THANK YOU for letting the world know about how great your experience was! Thank you! We look forward to a long, long relationship with you! My Team and I are here to serve you so please let us know when you need us. I am blessed that my Team can assist you with pretty much any insurance and financial service that we offer and that you may require. Just let us know! Thank you again from Ted and his Awesome Team!"
Profile photo of Danielle Roberts

Danielle Roberts

April 29, 2026

5  out of  5
rating by Danielle Roberts
"Kalyn helped me change my insurance policy; she was amazing and made the process smooth. I definitely recommend this office for any insurance needs!"
We responded:
"Kalyn is a tremendous Team Member and I thank you Ms. Roberts for your kind review of her assistance with you! Friendly, helpful, informative....she fills an important role for our valuable Customers and our other Awesome Team Members. In fact, my entire Team makes me proud every day with how well they serve our customers. I am blessed. Thank you again so very much for your time, your business and your kind words from Ted and his Awesome Team!"
Profile photo of Michaela Owen

Michaela Owen

April 29, 2026

5  out of  5
rating by Michaela Owen
"Stephanie was great to work with. We initially wanted to explore car insurance options but after talking with Stephanie, we ended up getting car and life insurance policies with her. She gave us great detail on the different polices and answered all our questions/concerns. She is extremely knowledgeable!"
We responded:
"Your kind words are manna for my soul Ms. Owen! Thank you for your business and thank you so very much for kind words! More than anything, I am glad your family is properly protected! Stephanie continues to shine in helping customers with their needs in such a professional but caring fashion. I am lucky to have her as she does a fantastic job every day! I am blessed that I have an office full of other Awesome Team Members that provide the same experience for our valuable customers! Thank you again and please let me know how I can help you personally! Thanks from Ted and his Awesome Team!"
Profile photo of Tabatha Rhodes

Tabatha Rhodes

April 29, 2026

5  out of  5
rating by Tabatha Rhodes
"I cannot recommend Ted and Margaret enough. They truly take excellent care of me and my family. They're incredibly responsive. Margaret has always explained my policies to me thoroughly and always walk with my family and me with every situation we have encountered. Margaret and Ted, thank you."
We responded:
"Well it does not start without You and your great Family Tabatha! Thank you for allowing Margaret, my Team and I to serve you and your family! We love what we do and we appreciate our relationship with you and our other valued Customers! I am proud of what Margaret has become and thankful for her carrying on our family tradition. She certainly makes me gush with pride! My entire Team does an awesome job and I am blessed to have such a great Team and such great Customers! Thank you to you and your Family from Ted and HIS FAMILY! "
Profile photo of Bear Musgrave

Bear Musgrave

April 28, 2026

5  out of  5
rating by Bear Musgrave
"Grant Shuff with Ted Heaton State Farm Insurance made quick work of switching us from GEICO (17+years) to State Farm. Answered all my questions and made the process very simple! If there was a 10 star rating, I’d give it to Grant!"
We responded:
"Hey Bear, Ted here to Thank You for your business! And, Thank You for the 10 Star Rating! My Awesome Team and I will take it! I/We look forward to serving you and hope we have a long relationship! Thank you for pointing out how great Grant was to work with. He does tremendous work and helps so many people so very well! My entire Team is like that and I am so very blessed to have them all! Thank you again so very much from Ted and his Awesome Team!"
Profile photo of Rachel Wade

Rachel Wade

April 24, 2026

5  out of  5
rating by Rachel Wade
"Ted Heaton & his team are the best! They care for us like family! Highly recommend for all insurance needs!"
We responded:
"Hey Rachel Wade! You are the very, very best and my Team and I thank you for your superlative review! As you are aware we work so very hard to deliver quality experiences in an ever changing world that won't stop spinning! My Team does a fantastic job to deliver quality service and conversations in a tremendous manner. Truly they are Awesome! Thank you and your Family for being staunch advocates of our Team and what we do! We appreciate ya'll allowing us to serve you for so many years in the past and hopefully for years to come! Thanks from Ted and his Awesome Team!"
Profile photo of Aric Marzen

Aric Marzen

April 24, 2026

5  out of  5
rating by Aric Marzen
"Hands down the best agent and staff I have ever worked with. Great price, and the best customer service!"
We responded:
" Hey Aric! I can't put into words what it means that you were so very kind in your comments and your description of my Awesome Team! I am blessed, thankful and appreciative to have such wonderful Customers like yourself and to have such a quality Team to serve you! Thank you for taking time to share your thoughts! I am one thankful Boss to be able to have such an Awesome Team and to who just continue to deliver for our customers! Great Customers! Awesome Team! Great Company! I am blessed! Thank you again from Ted and his Awesome Team"
Profile photo of Sai Teja Patibandla

Sai Teja Patibandla

April 24, 2026

5  out of  5
rating by Sai Teja Patibandla
"Xochitl provided great service and made the whole process smooth and stress free. I really appreciate the decent discount she secured for me—highly recommend her."
We responded:
"Thank you for your business and your sparkling review of Xochitl assisting you Mr. P! Thank you for your recommendation as well. I am one fortunate Boss to have such a tremendous asset like Xochitl working hard for our valued customers every day! Blessed and proud! I am so very proud of my entire Team because they deliver quality advice and experiences routinely every day! I could not ask for more from them! Thank you again from Ted and his Awesome Team"
Profile photo of Jeri Keating

Jeri Keating

April 24, 2026

5  out of  5
rating by Jeri Keating
"Grant was extremely helpful today. He answered all of my questions and followed up quickly, emailing me the information I needed!"
We responded:
"Hi Jeri and thank you so very much! You have been a great friend and customer for many years. My Team and I thank you for allowing us to serve you! Grant continues to shine and always provides quality service and advice! I am so very happy he is one of my Awesome Team Members! Thanks for pointing out your experience! I am blessed to have him and an office full of caring, professional and helpful Team that deliver quality service and advice consistently. Simply Blessed! Thank you and let me know how I can assist you personally! Ted and his Awesome Team"
Profile photo of Joselyn Kelly

Joselyn Kelly

April 24, 2026

5  out of  5
rating by Joselyn Kelly
"Amber was amazing like she really went above and beyond to make sure that I was taken care of! Like I was shopping for car insurance and she got me a deal on car insurance and rental insurance! She took the time to explain everything and ensure that I had what I needed for my new vehicle purchase! I would Definitely recommend her to anyone I know! Results don’t lie!"
We responded:
"Amber is great to work with Ms. Kelly and I am thankful for you pointing out how great your experience with her was! She is so helpful and attentive in her efforts to serve our great customers. She Rocks! In fact, my entire Team is committed to delivering qualify advice and coverage to our customers. They make me proud every day! Thank you for your business and your time to post these kind words! Let's do this for a long time! Thanks from Ted and his Awesome Team"
Profile photo of Toney Boswell

Toney Boswell

April 23, 2026

5  out of  5
rating by Toney Boswell
"Jammie is awesome! Always extremely helpful and prompt! Best service ever!"
We responded:
"I am honored and I am thankful for our relationship Toney! You have been a staunch advocate of my Team for years and are greatly responsible for our success! I can't say THANK YOU LOUD ENOUGH! Thanks! Jammie is a Rock and a Gem! She consistently delivers outstanding service and advice and I am tremendously blessed to have her! And, my entire Team does a fantastic job in serving the customers you have been kind to refer to us! Thank you Thank you Thank you Thank you! You are THE BEST! Thanks from Ted and his Awesome Team!"
Profile photo of Nicole Hearn

Nicole Hearn

April 23, 2026

5  out of  5
rating by Nicole Hearn
"I had the pleasure of working with Grant Shuff for my home and auto policy. Grant was very easy to work with, personable, and professional. He found us a comprehensive policy for both home and auto that was well priced and thorough. The coverage that we receive is excellent, and I can’t say enough good things about this experience."
We responded:
"Hey Ms. Hearn! Ted here gushing with pride and thanks! I am thankful for your business and your kind words! Thank you! I am gushing with pride that Grant has delivered another quality experience to you! He continues to assist our valuable customers with their needs and concerns because he listens to them and asks great questions! He is one of the best! I am thankful for my entire Team and their Awesome efforts to serve and advise. I could not be prouder of what they deliver on a routine basis and the assistance they provide to folks! Truly I am blessed! Thank you again from Ted and his Awesome Team"
Profile photo of Kaitlyn DeBernardo

Kaitlyn DeBernardo

April 23, 2026

5  out of  5
rating by Kaitlyn DeBernardo
"Margaret is incredibly helpful and easy to work with!"
We responded:
"Margaret is great to work with isn't she? I am so very, very proud of her and I am very, very thankful for her! Thank you Kaitlyn for your business, your referrals and your kind words about Margaret! She is the real deal! I am blessed that she is one of my Awesome Team! All of my Team believe in delivering quality advice and service every day. I am one lucky Boss with an awesome Team and tremendous Customers like yourself! Thank you again and let me know how I can personally assist you! Thanks from Ted and his Awesome Team!"
Profile photo of Katie Hendrix

Katie Hendrix

April 23, 2026

5  out of  5
rating by Katie Hendrix
"The best team that make what can be a tough process feel easy. Margaret is so accessible and knowledgeable, we love to work with her and team!"
We responded:
"Hi Katie Hendrix! Ted here! I love to hear comments like yours as it means my Team Members are delivering quality advice, coverage and assistance to our valuable Customers! I love what my Team does every day! I am thankful for your business and I am thankful for you taking time to share with the public about your experiences. And, thank you for pointing out how great Margaret is to work with! Thank you again and I/We look forward to serving you for years to come! Ted and his Awesome Team"