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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Benjamin Skopljak

March 19, 2026

5  out of  5
rating by Benjamin Skopljak
"Daniel Rosenthal made the entire process super easy and was very responsive from the get go. Top notch customer service and he made sure to keep my best interest in mind when helping me establish my new Auto and Renters policy."
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Annette Lopez

March 17, 2026

5  out of  5
rating by Annette Lopez
"Great customer service! Always answers any questions I have.."
We responded:
"Well Thank You so very much Annette for your business and your glowing review! My Team and I appreciate you allowing us to assist you with your Auto Insurance and would love to assist you with any of your other insurance and financial services needs. I am proud that my Team has been helpful and informative! They do a great job and I am so, so blessed to have such an Awesome Team to deliver this quality service and support! It appears you have been assisted by several of my Team and I am like a Proud Papa that they have all delivered! Thank you again for your time and your kind words! Thanks from Ted and his Awesome Team "
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Tyler Mathew Suggs

March 16, 2026

5  out of  5
rating by Tyler Mathew Suggs
"Stephanie assisted me with getting a bonded title for my older vehicle. She was very pleasant converse with, had a great attitude, and was knowledgeable and responsive. She also helped me with an insurance policy for myself and my fiancée. Highly recommend."
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Katie Cao

March 16, 2026

5  out of  5
rating by Katie Cao
"Staff is responsive and helpful regarding my questions about my home insurance. Highly recommend"
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Sandra Farris Ealey

March 13, 2026

5  out of  5
rating by Sandra Farris Ealey
"I had the best business experience of my life with Daniel. He spent days going over quotes for my Auto, Home & Life Insurance. It's wonderful to have all that under the same umbrella & with a considerable discount. He was thorough and no request was ever an issue. He was accommodating and got the best rates available for my needs. I recommend not only this company, but Daniel, as a contact person for new business. He's the Best ! Sandra Farris Ealey"
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KALYAN ADDURI

March 9, 2026

5  out of  5
rating by KALYAN ADDURI
"Great talking to Amber. She helped me to setup my insurance based on my requirement. She is so patient- Thank you Amber"
We responded:
"I appreciate your time, your business and your kind words Kalyan! My Team does as well! And, Amber is over the moon thankful that you recognized her efforts on your behalf. She is a quality person and Team Member who takes the time and makes the efforts to educate and assist our valued customers. I am proud of her! I am proud of my entire Awesome Team as well because they don't just take orders and get off of the phone! They sincerely care about helping and advising! I am a lucky, lucky man to have such a great Team and such wonderful customers! Thank you for your time, your business and your kindness! Thanks from Ted and his Awesome Team!"
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Joshua Nardone

March 5, 2026

5  out of  5
rating by Joshua Nardone
"I worked with Grant Shuff and I got setup with renters insurance quickly. Super helpful."
We responded:
"Joshua, Ted here! Thank you for your business and your time to post your kind words about your experience with Grant on your Renters Insurance! My Team and I hope we can help you for many years to come! Thanks! I am proud of and thankful for Grant's hard work with our valued customers. He delivers in ever interaction because he asks great questions and listens intently to the concerns that folks stay awake at night worrying about. Thanks for pointing out how good he is! I am proud of my entire Awesome Team for how well they help people and cover what's important to them. I love them for what they do every day! Thank you again and let us know how else we can serve you! Thanks from Ted and his Awesome Team!"
Profile photo of Anne Blackwood

Anne Blackwood

February 27, 2026

5  out of  5
rating by Anne Blackwood
"Had the best experience with Daniel at State Farm. Very kind and listened carefully to my needs! I did switch my car and home insurance to State Farm!"
We responded:
"Hi Anne Blackwood! Ted here! Thank you for switching your Auto and your Home insurance to our Team! And, thank you for the most accurate description of how dealing with Daniel in our office really was! I am proud of him and I am so happy he is on my Awesome Team! I could not have described him any better. Truthfully I am a blessed Boss to have an entire Team of individuals just like Daniel! They care and they listen to provide advice and counsel to our valuable customers. They do a well rounded job of communicating and advising which helps customers solve their coverage needs! I am truly a happy man with how they do their business! Thank you again for allowing us to serve you! Thanks from Ted and his Awesome Team "
Profile photo of Kristin Bult

Kristin Bult

February 27, 2026

5  out of  5
rating by Kristin Bult
"I recently had to switch carriers due to the large increase in premiums on my current plans and Daniel R. at Ted Heaton's office is an absolute gem to work with. He's very knowledgeable, kind & courteous. I highly recommend letting Daniel quote your homeowner's, auto and umbrella policies. I know if I have any questions, I can call or email him at any time and he's quick to respond! Great customer service!"
We responded:
"Rep[ly to new Review: Hi Kristin and THANK YOU AGAIN for your business and your glowing review/s! My Team and I are thankful for you allowing us to serve you and your family and we appreciate you letting the world know about Daniel's assistance! He is simply one of the Best and I am over the top proud of him for his efforts. I am over the top proud of my Team as they have certainly delivered for you and other valuable customers! Thank you again and please let us know how else we can assist you! We thank you so very, very much! Ted, Daniel and his Awesome Team!!!!! Morning Kristin and THANK YOU THANK YOU THANK YOU for your business over the years and for taking time to share your thoughts with the public! I am blessed / my Team and I are blessed to serve quality customers like yourself and we sincerely appreciate the trust you have placed in us! We don't take that responsibility lightly. I am also blessed to have such an Awesome Team to assist you/our customers with their insurance and financial services needs. They all work so very hard to deliver quality service every day.....including Shaylee! She is a Gem and she truly believes in serving our customers. Thanks for pointing her out! Please let me know how I can personally assist you at any time! Thank you again so very much from Ted and his Awesome Team!"
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Paul Schultz

February 26, 2026

5  out of  5
rating by Paul Schultz
"Daniel made the process of switching insurance carriers very easy and saved me some money too. He is very personable and approachable."
We responded:
"Welcome to our Team Mr. Schultz! My Awesome Team and I look forward to serving you and your family for your vehicle insurance and other insurance needs for many years to come! Daniel is exactly as you describe him to be.....personable, approachable, caring, thoughtful, insightful....all of these traits! I am proud of him and thankful for him! In fact, my entire Team is Awesome! I am one lucky employer to have such a well rounded and helpful group of Team Members that take their job of helping our valuable customers so seriously! Truly I am lucky! Thank you for allowing us to serve you and for your time from Ted and his Awesome Team!"
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Daniel Narea

February 25, 2026

5  out of  5
rating by Daniel Narea
"Working with Alec to set up my car, boat, and renter's insurance was a fantastic experience. He was incredibly patient as I worked through all my questions to better understand my policies, and never made me feel like any question was too dumb. I walked away happy with both the pricing and the service - highly recommend!"
We responded:
"Well That's the way I like it! Thank you for allowing my Team and I to assist you and your Family Mr. Narea! I am pleased that you are pleased! We look forward to a long and healthy relationship for your coverage! I am proud of Alec for how he conducts himself and for how helpful he truly is. Patient, helpful, asks great questions, gives complete no nonsense answers and listens intently! He is a Shining Star! In fact, my entire office is full of Shining Stars! I could not be happier and more pleased with how they help our valuable Customers with their needs and issues! Truly proud and profusely Thankful for each of them! Thank you again for allowing us to serve you and your Family from Ted and his Awesome TEam!"
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Kathy Hays

February 24, 2026

5  out of  5
rating by Kathy Hays
"I've had State Farm with Ted Heaton for 8 years now. I'd like to recommend Mr. Heaton's office to everyone who needs auto or home owners inaurance. His staff is always so polite snd helpful. Their rates are competitive and their customer service is off the chart. My homeowners insurance is up for renewal and Christin walked me through my options and explained everything. HIGHLY RECOMMEND"
We responded:
"Thank you Kathy Hays for taking time to provide this review. I am so very, very proud of my Team and their efforts to deliver the promise we make to our customers. Thank you for allowing my Team and I the opportunity to serve you!"
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Audrey Kim

February 23, 2026

5  out of  5
rating by Audrey Kim
"Thomas was kind and patient so I gave 5 stars to him, his employer should be proud of him working for them."
We responded:
"Hi Ms. Kim! Thomas's very proud employer here! I can assure you that Thomas will be thanked for doing a tremendous job assisting you with your insurance needs! I am super proud of how he conducts himself and how great he is at assisting valued Customers like yourself with every interaction. Super Proud! In fact, I am super proud of my entire Awesome Team for the care they pour into assisting our customers like we would want our insurance professional to assist themselves! I am a blessed Boss for sure! Thank you for your time, your kind words and for allowing us to serve you! My Awesome Team and I say THANK YOU SO VERY MUCH! TED "
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Rachel McElroy

February 17, 2026

5  out of  5
rating by Rachel McElroy
"Amber was very helpful and professional but also super friendly. She made the process smooth and easy. Thank you so much 😊"
We responded:
"Thank YOU Rachel for making the call and for allowing Amber the opportunity to show you how we do business! Thank you also for your kind words! Let's do this for a long, long time! Amber delivers quality advice and conversation every day that helps folks like you be able to make informed decisions about their Auto / Home / Renters and Financial Services choices. She truly cares about people and makes their lives easier WHEN they need the assistance! I am proud of her and of my entire Awesome Team for their efforts to serve on a quality basis. They amaze me day after day! I am one happy and blessed guy! Thank you again for your business and your time from Ted and his Awesome Team"
Profile photo of Ramon Gonzales

Ramon Gonzales

February 13, 2026

5  out of  5
rating by Ramon Gonzales
"Ted Heaton made my life a little bit easier with all his help. Thanks buddy!!!!"
We responded:
"Happy Valentine's Day Ramon! My Team and I hope you and your family have a great day tomorrow filled with love and fun things! Thank you for coming on board with my Team and thank you for posting your kind comments about your experience! We look forward to assisting you and your family for many years to come. Alec worked with you and I am so happy that you are happy with his service and his advice. He works so very hard every day to make sure our customers are taken care of in a quality manner! He Rocks! In fact my entire Awesome Team Rocks! I am a blessed Boss and I am so very proud of them! Again, please have a great Valentine's Day and please let us know how else besides your Auto Insurance! Thanks from Ted and his Awesome Team! "
Profile photo of Allison Madison

Allison Madison

February 12, 2026

5  out of  5
rating by Allison Madison
"Grant Shuff at Ted Heaton III – State Farm Insurance is truly outstanding. From the very beginning, he was incredibly responsive, personable, and genuinely kind. He made the entire process feel effortless and even enjoyable, which is rare when dealing with insurance. What really stood out was how clearly and thoroughly he explained my policy and all of my options. He took the time to make sure I fully understood everything without ever making it feel overwhelming or rushed. You can tell he takes real pride in his work and genuinely cares about his clients. Grant Shuff has an incredible work ethic and such a warm, professional energy — I felt completely taken care of and confident in my decisions because of him. If you’re looking for someone who is knowledgeable, efficient, and truly goes above and beyond, I cannot recommend Grant enough. Such a great experience!"
We responded:
"Happy Valentine's Day Allison! Welcome to our Agency! Grant is great isn't he? I am so thrilled that he assists our valued Customers so very well because he listens and asks great questions! He makes me proud every day! I am blessed that my entire Team is Awesome! Their ability to assist customers in this crazy world is so refreshing and I am proud of all of them! Thank you so very much for your business and please let me know how I can personally assist you! My Awesome Team and I look forward to a long and healthy relationship with you! Thank you from Ted and his Awesome Team!"
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Aly G

February 11, 2026

5  out of  5
rating by Aly G
"Amber helped me get a quote very quickly and effectively! Happy to be joining State Farm"
We responded:
"Welcome to the Ted Heaton Agency Aly! My Team and I thank you for your Auto Insurance coverage and we are over the moon thankful for you kind review! We are happy that YOU ARE HAPPY! Thank you! I am proud of and thankful for my Team's quality level of service and advice that they provide each day! I am blessed to have a caring, insightful, thorough and helpful group. I am one lucky guy to have such great Customers like Yourself and an Awesome Team! Please don't hesitate to reach out to me directly if I can assist you in any way! Thanks from Ted and his Awesome Team!"
Profile photo of Marla Mott-Smith

Marla Mott-Smith

February 4, 2026

5  out of  5
rating by Marla Mott-Smith
"Alex was knowledgably patient and built the type of policies that best suited my needs and very competitive cost. I look forward to working with him in the future"
We responded:
"Hello Marla! Ted here. Thank you for allowing my Team and I to serve you for your insurance needs! We look forward to a long relationship with you! Thank you also for your kind words about Alec and your experience with your interactions with him. He does do a wonderful job in working with Customers to listen to their needs and help them obtain the coverage that works best for them. He is an important part of my Awesome Team and proves his value every day! I am blessed to have an office full of caring and helpful individuals who believe in delivering quality service and advice! I am truly blessed! Great Customers, an Awesome Team and a great Company to represent.....I am a lucky guy! Thank you again so very much from Ted and his Awesome Team!"
Profile photo of Kelley Marley

Kelley Marley

February 2, 2026

5  out of  5
rating by Kelley Marley
"We switched from progressive after 25+ years with them and were able to get better coverage and almost 60 less a month."
We responded:
"Hi Kelley Marley and Welcome Onboard with the Heaton Team! We are so happy to serve you for your Vehicle / Auto Insurance and hope we can discuss other ways my Team can be of service to you! I am very happy you are happy and I am happy you saved some of your hard earned money. Thanks! I see you dealt with Daniel.....he is just tremendous! I am proud of his efforts to serve customers and to make sure the customer's needs are all addressed. He does a great job with that! In fact, my entire Awesome Team delivers quality service and advice every day! I could not be happier with them and more thankful for their efforts! I am a lucky man! Thank you again for your time, your business and your kind words! Thanks from Ted and his Awesome Team!"
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Kristie S

January 30, 2026

5  out of  5
rating by Kristie S
"I have been with State Farm for 24 years and have never been disappointed with their customer service. Recently, my rock chipped windshield became an enormous crack across my windshield due to the ice storm, and Lori immediately had a repair company call me to set up an appointment to come to my home to repair my windshield. So thankful for Lori, Ted Heaton, and State Farm for always taking excellent care of me!"
We responded:
"Yes you have Kristie and please KNOW that you, your business, your referrals and your kind words are greatly appreciated! Thank you so very, very much! My Awesome Team takes great pride in doing all we can to assist our Valued Customers when they need help and Lori is one of the very best! She delivers every day and she provides exemplary service. I am proud of her! And, I am proud of my entire Awesome Team! I could not ask much more from them in this ever changing world of insurance that will continue to be a challenge. I am blessed to have such great customers and a fantastic Team. Thank you for your kind words and your business. Let us know how else we can assist you! Thanks from Ted and his Awesome Team!"
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Andrew Carter

January 28, 2026

5  out of  5
rating by Andrew Carter
"Stephanie was very professional, courteous and efficient. Great experience."
We responded:
"Thanks Mr. C! Thank you for your business and your kind words about my Team! Stephanie is great to work with....thorough, insightful, great listener and she is efficient as you state! She is a tremendous asset to our valued Customers and our other Awesome Team Members. I am blessed to have her and an office full of other quality individuals who deliver great advice and service on a daily basis! They make me proud every day! Thanks for coming on board and please let us know how we can help you in any way with your insurance and financial services needs! We are here to help in any way we can! Thank you from Ted and his Awesome Team!"
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Sothy Chhit

January 28, 2026

5  out of  5
rating by Sothy Chhit
"Amazing customer service. They were extremely helpful and understanding. I never felt rushed, and they made sure that I understood everything and it made the whole experience stress-free."
We responded:
"Hey Sothy! Welcome to our Agency! Thank you for your business and your time to post such a kind review! My Team does a great job and I am so thankful for their efforts! Thomas worked with you I believe and he is a true resource for our valued Customers! He works hard to make sure that everyone knows what they need and that they get what is best for them! I am truly thankful for his efforts to please folks! In fact, my entire Team does a great job in serving our customers. They make me proud every day! I am one Thankful Boss! Thank you again for your business and your time to post the review! Thanks from Ted and his Awesome Team!"
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livia delacruz

January 27, 2026

5  out of  5
rating by livia delacruz
"I typically do not write reviews, however Ted Heaton III from State Farm definitely deserves a 5 star rating! Not only was I provided excellent support from Ashlee Fossey, but I was given detailed information about my insurance policy that was made easy to follow due to Ashlee's amazing communication skills. When I had questions regarding my insurance policy, Ashlee was able respond back almost immediately and took the time to answer every one of my questions in detail. I was formerly with Progressive for six years, but made the switch to State Farm because of the amount of support and customer service that was provided by Ashlee Fossey. 100% would recommend if you haven't made the switch already!!!"
We responded:
"Whoa and Thank You Ms. Delacruz for your business, your time and your kind words! My entire Team and I appreciate you allowing us to serve you and we look forward to a long relationship with you! Ashlee is a bright spot and a tremendous asset to our valued Customers and our other Awesome Team Members! Reliable, caring, helpful, attentive and understanding of what is important to our Customers are traits she exhibits every day with every interaction. We are glad she is on our Team! I am blessed to have an office full of similar Team Members who deliver for our valued customers every day! I am a lucky man and I am proud of their efforts! Thank you again and here's to a long relationship! Thanks from Ted and his Awesome Team!"
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Ben Castillo

January 15, 2026

5  out of  5
rating by Ben Castillo
"Alec Metz, Agent at Ted Heaton III, State Farm agency, performed brilliantly. The explanation of coverage for our auto was thorough. Saved us money. Heartedly recommend."
We responded:
"Well Thank you Mr. C and Welcome aboard! Thank you for allowing my Team and I to serve you and your Family! We look forward to serving you for years to come. Thanks for the recommendation and your shout out to Alec! He is a quality Team Member who provides quality service and advice to our customers. He is an asset to the Team and we appreciate his hard work! I am proud of and blessed to have an Awesome Team of caring individuals who deliver great service and advice every day! I am really blessed! Thank you again for your time, your business and your kind words. Let me know how I can assist you any time! Thanks from Ted and his Awesome TEam! "
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Giovanni Covarrubias

January 14, 2026

5  out of  5
rating by Giovanni Covarrubias
"Dealing with Ted Heaten and employees is such a great experience. They are always friendly, helpful and always give my family and I a great quote. And that’s why I recommend State Farm. Taylor is great as well."
We responded:
"Hey Giovanni, Ted here. Thank you for taking the time to share your kind words. Thank you for your business and your referrals! My Team and I appreciate your long time loyalty! Thank you! Taylor is a tremendous resource for our quality customers (like yourself) and our other Awesome Team Members. He is kind, conscientious, caring, thorough and helpful. He is one of the very, very best! I am blessed to have an office full of Awesome Team Members JUST LIKE HIM! Truly Blessed! Thank you again for your business, your referrals and your kind words! Ted and his Awesome Team"